Every call answered.
Every caller routed.
Paste your website. Vini builds a receptionist that knows your inventory, your hours and which desk each caller belongs to.
- Answers
- 24/7
- Routes to
- Any desk
- Books into
- Your diary
- Speaks
- EN, ES
Sandbox recording made for this demo, not a customer's call.
Dealer groups already running Spyne
Rings
Saturday, 7:12 PM. The service line rings. The last advisor went home at six, and the caller is already looking up the next store.
Five minutes changes
how your phone works
A missed call is a customer already dialling the next store. One setup covers nights, weekends and the lunch rush, on the phone, on chat and on your booking page.
She writes the appointment into your scheduler while the caller is still on the line, then texts the confirmation.
The same brain answers the service line, the website widget and the SMS thread, so the caller never repeats themselves.
Greeting, voice, escalation path and pricing guardrails stay under your control, per rooftop.
The receptionist that works
the way your store does
Sales, service, F&I and parts are four P&Ls under one roof, and most calls are lost at the handoff between them. She works every desk and hands off cleanly.
Books the bay, checks advisor capacity before it promises a time, texts the confirmation, and flags an open recall against the VIN.
Picks up the calls the floor cannot get to, answers stock and availability off your live feed, and hands a warm caller to a salesperson mid-conversation.
Takes the part number, confirms fitment against the VIN, and writes a callback for the counter instead of leaving somebody on hold.
Nights, Sundays and holidays answer the same way the lunch rush does. No mailbox, no phone tree, no lost caller.
She hears the language on the first sentence and stays in it for the whole call, including the confirmation text.
SusanService drive · 7:12 PMTwo clicks from being the only store that answers at 11 PM
Nights, weekends and holidays. No caller reaches a mailbox, and nobody on your team stays late to make that true.
Pick a voice and a personality, or clone your own greeting so the line still sounds like your store.
Each store keeps its own hours, staff directory and routing rules, under one console for the group.
Pricing
Start on the free trial with no card. Every plan includes appointment booking, call summaries, transcripts and recordings.
See how she handles your calls.
One rooftop, no CRM write-back.
The full switchboard for a single store.
Light and Pro are priced per rooftop against your call volume and the integrations you need. The free trial's terms are fixed; everything else is quoted.
Frequently
asked questions
The answer to most of these depends on your DMS and your CRM. Ask about your stack and you will get a straight yes, no, or “read only for now”.
Every plan starts on the free trial, and nothing points at your real line until you forward it yourself.
No. Keep your main line and forward it, either all the time or only after hours and when it rings out. You also get a sandbox number to test against before anything points at your real line.
She reads and writes above your DMS; nobody is asking you to replace CDK, Reynolds, Dealertrack, Tekion or PBS. Read access and certified write-back are negotiated per provider, so the honest answer depends on your stack. Ask about yours and you will get a straight yes, no, or "read only for now".
Yes, into your scheduler, after checking advisor capacity for that bay rather than promising a slot that does not exist. The caller gets a confirmation text before hanging up.
She says so and hands off, either a warm transfer to a person while the caller is still on the line, or a written callback with the context attached. She does not invent a price, a stock number or a promise.
English and Spanish today, picked up from the caller’s first sentence and held for the rest of the call, including the confirmation message.
Paste your website and she reads your inventory, departments, hours and service menu from it. You review what she found, correct anything wrong, and test her on the sandbox line before forwarding anything.
Nothing about how they work. Advisors keep their scheduler, salespeople keep the CRM, the BDC keeps its queue. She sits in front of the line they already answer.
Calls, transcripts and summaries sit in your console, scoped to your rooftop, with per-user access. A dealer group sees every store; a store sees its own.